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Pharmaceutical Companies

Drug development starts here.

RMPDC boasts a deep expertise in medical information, clinical trials, adverse event and product quality complaint reporting and contact center services.  We answer your phones. We collect your data. And we medically manage your cases for overall improved health outcomes.

We help our clients provide excellence in safety and risk management.

We offer a full suite of safety surveillance services from a 24/7/365 contact center to pharmacovigilance reporting and analysis. Whether you need one service or the entire package, we offer a robust solution for any and every step of the compliance process. 

One call to us means no calls to you.

Our contact center solutions make it easy to manage adverse events, product quality complaints or medical information. Have your customers call us 24 hours a day, seven days a week. We’ll execute your scripts or help you develop new ones. We will collect and manage your data in compliant processes and validated systems. 

We make compliance easy, because the rest of your day is less so.

With so much to do, you don’t need to worry about processing cases to meet FDA requirements. We take care of that better than anyone. RMPDC meets FDA regulations.  In fact, our most recent audits have been without findings.

Let us be the backbone of your drug development.

We can also provide a wide range of services to orphan drug companies, biotechnology and pharmaceutical companies.  Some of these services support our contact center’s clients providing management of adverse event cases to prepare for FDA submission. We can provide literature searches, tracking/trending/signaling, MedDRA coding and determination of seriousness and expectedness of adverse events. We can execute a clinical trial or help you design one. We can provide your customers with access to a live healthcare professional to answer questions as well as collect and report information. And we can even medically manage your cases.

For more information on our regulatory compliance expertise, drug development solutions or our whole suite of pharmaceutical services, contact us. Getting a drug to market isn’t easy. But we can help.

Contact Us

For any business inquiries for the Drug Center or the Poison Center, please email us at or call  (866) 871-4980.

In case of poisoning or chemical exposure, dial (800) 222-1222 and speak directly to a poison control specialist. If you are experiencing an emergency, please dial 911.

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