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Public Health Emergency Services (PHES)

We help the community when it needs help the most.

RMPDC’s Public Health Emergency Service hotlines provide consistent, accurate and up-to-date information to states’ public and providers and serves as a consistent arena for gathering statewide data on public health issues.  When there’s an emergency, we’re there to help with information, call management and public health answers.

The first line in public heath emergency management.

Our hotlines have managed several seasons of West Nile Virus and influenza/pneumonia events, salmonella and Hepatitis A & C outbreaks, Vog (air quality for Hawaii) and now H1N1.  State agencies trust us for our:

  • Emergency line activation for a specific event in as little as 4 hours.
  • High call volume capability
  • Searchable library of over 2,500 Frequently Asked Questions.
  • Media relations
  • Data gathering, including dead animal reports, self–reported cases of influenza/pneumonia and real-time analysis of poison center data that are exportable to GIS mapping systems.

Don’t wait for a public health emergency to decide you need a plan. Contact us now.

Contact Us

For any business inquiries for the Drug Center or the Poison Center, please email us at or call  (866) 871-4980.

In case of poisoning or chemical exposure, dial (800) 222-1222 and speak directly to a poison control specialist. If you are experiencing an emergency, please dial 911.

For any media inquiries, please email