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Product Stewardship

You take care making the best products. We’ll take care of the consumers who use them.

Despite your consumer product company’s best intentions to provide safe products to the public, accidents, exposures and adverse events can often occur. And when they do, you’ll be glad you’ve contracted with RMPDC. Our nurses and medical professionals are available on the phone 24 hours a day, seven days a week to provide consultations and support when your customers need it most.

Our services include:

  • A state-of-the-art call-distribution system that routes all incoming calls directly to a health care professional, so each call is answered quickly and in-person.
  • Multiple incoming line appearances and routing to allow specialists to prioritize emergency calls.
  • Computerized case-processing systems that facilitate efficient case management.
  • Online databases that ensure customers receive the most current treatment recommendations.
  • Quality assurance programs to ensure accurate treatment recommendations and reporting.

Select from below to see each consumer product safety regulation and how RMPDC handles product stewardship simply and effectively:


Section 6(a)(2) of the Environmental Protection Agency's (EPA) Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA) requires registrants to report information indicating an adverse effect of an EPA pesticide.

During each product stewardship consultation, RMPDC collects important information on products' safety profiles. Our data collection system can automatically format this information to meet the EPA's FIFRA reporting requirements. We can generate customized reports providing clients with value added information on their products' safety profiles. 


Section 8(c) of the Toxic Substance Control Act (TCSA) states that anyone who imports, manufactures, processes, or distributes a chemical in commerce must report information about allegations of “significant adverse effects”.  Such reports must be sent to the Environmental Protection Agency's (EPA). 

RMPDC collects required information on products' safety profiles and automatically formats this information to meet the EPA's TSCA reporting requirements. RMPDC can also generate customized reports to provide clients with value added information on their products' safety profiles.


The Federal Occupational Safety and Health Administration (OSHA) requires that employers provide access to Material Safety Data Sheets (MSDS) to employees using hazardous substances.

RMPDC offers MSDS Fulfillment services 24 hours per day. We maintain an online database that houses clients' MSDSs and product labels so usage and treatment information can be accessed immediately if needed.

Contact Us

For any business inquiries for the Drug Center or the Poison Center, please email us at or call  (866) 871-4980.

In case of poisoning or chemical exposure, dial (800) 222-1222 and speak directly to a poison control specialist. If you are experiencing an emergency, please dial 911.

For any media inquiries, please email