You take care making the best products. We’ll take care of the consumers who use them.
Despite your consumer product company’s best intentions to provide safe products to the public – accidents, exposures and adverse events can often occur. And when they do, you’ll be glad you’ve contraced with RMPDC. Our nurses, pharmacists para-medical professionals, and toxicologist physicians are available on the phone 24 hours a day, 7 days a week to provide consultations and support when your customers need it most.
Our services include:
- A state-of-the-art contact distribution system that can route incoming calls, or other inquiries, directly to the specialist with the appropriate skill level - so each contact is answered quickly and knowledgeably
- Computerized case processing systems that facilitate efficient case management
- Online databases that ensure customers receive the most current treatment recommendations
- Quality assurance programs to ensure accurate treatment recommendations and reporting